Q. How do purchase my order on the site?
To order your purchase :-
Q. What is the payment method available?
We only offer Payment Method for
Invoice / Cheque / Offline Bank Transfer
Name of bank: Maybank
Account number: 158060714907
Pay to: Kong Wan Shan
After you made the payment, please send us the payment details of :
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total ammount you have paid :
Your Order No :
You may scan and email us the above info to Email Address : firstname.lastname@example.org
Note: Your purchased products will not be delivered until we have this confirmation.
Q. How to change my account personal information and shipping address?
Q. I forgot my Password for my account. What should I do to retrieve it?
Q. Can I cancel an existing order that have been made?
Yes, only if the order is still on pending status.
- Please send an email to our customers service email at email@example.com with the message title “Request to cancel order” in order to inform us about the cancellation order.
- Orders that are in shipping or shipped will not be cancel.
Q. How long does the delivery usually takes?
Delivery of preorder items usually takes 2-3 weeks after batch dateline.
Delivery of ready stock items usually takes 2-3 days after payment
Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to firstname.lastname@example.org for us to clear your doubts.